Returns & Exchanges

At Robocraze, we stand by the quality of our electronic components and offer a hassle-free 7-day return policy for items that are defective or damaged upon arrival. We ensure all returns are processed promptly to get your projects back on track as quickly as possible.

Return Process

• 1.
  Initiate Request

  Log into your account and submit a return request through the 'My Orders' section, specifying the technical issue or reason for the return.

• 2.
  Technical Verification

  Our engineering team will review your request and may ask for photos or videos of the component in your circuit to verify the defect.

• 3.
  Secure Packaging

  Once approved, pack the item in its original anti-static packaging and box to prevent any electrostatic discharge or physical damage during transit.

• 4.
  Inspection and Refund

  After we receive and inspect the hardware, a refund or replacement will be processed to your original payment method within 5-7 business days.