Frequently Asked Questions
Everything you need to know about your Robocraze orders.
What is the standard shipping time for my order?
We typically process orders within 24 hours. Depending on your location, delivery takes between 3 to 5 business days for major cities and up to 7 days for remote areas.
Do you provide technical support for the components I purchase?
Yes, our team of experts provides basic technical guidance. You can also find datasheets and tutorials on our product pages to help with your DIY projects.
What is your return policy for defective electronics?
We offer a 7-day replacement policy for manufacturing defects. Please ensure the product is in its original condition and that you have the invoice ready for a smooth process.
Are the products on Robocraze genuine and original?
Absolutely. We source our components directly from reputable manufacturers and authorized distributors to ensure you receive 100% authentic electronic parts.
Do you offer bulk discounts for schools or innovation labs?
Yes, we provide special pricing for bulk institutional orders and educational kits. Please contact our sales team via the 'Bulk Inquiry' form for a custom quote.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.